General format and structure

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informal?
2. Why do you think that?
Activity 2: Speaking
Have a conversation with your teacher… How often do you write emails? How often do you write emails in English? What language do you usually use (formal, neutral, informal)? How can you improve your email writing skills?
Activity 3: Complete the following gaps with the most appropriate word or expression from either the formal, informal or neutral email on the previous page.
Get It Write!
Activity 4: Correct the grammar mistakes (G) and the spelling mistakes (S).
Dear Ms. Becket,
In reply of your advertisment who were in todays edition of The Times, I am(1S/3G)
writing to apply for the position of Customer Servise Manager in you company. (1S/1G)
I graduate from Milan University on 2008 and I has four years of expierince(1S/3G)
working in customer services in many company in Italy and Great britain. (1S/1G)
I am currently working in the Customer Service department of a large IT (0S/0G)
company in Turin. I am responsible of the day-to-day running of the department(0S/1G)
and I manage a team of tree employees. Last year, I implemented a new systeme (2S/0G)
for deal with customer complains which has been extremely success. I would (1S/2G)
like develop my proffessional skills and take on more responsibilities. I am also(1S/1G)
interesting in working in London because it will give me the oportunity for(1S/2G)
improve my English. (0S/0G)
I enclose a copy of my resume for you reference. I would be happy to (0S/1G)
going for an interview at any time but I would need a weeks notice to made any(0S/2G)
nesessary travel arrangements. (1S/0G)
Yours sincerely, Marco Brucato
Dear Lisa Morgan,
Thank your four your email on Febua

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